The set comes with five pairs of ceramic chopsticks, ceramic spoons, and one ceramic Shamoji (Rice Paddle) for rice fluffing. This is a collection of ceramic utensils traditionally used in East Asian countries such as Japan, China, and Korea. Ceramics is a traditional material used in East Asian pottery and is known for its durability, elegant appearance, and ability to keep food hot or cold. These sets are used in traditional households and can also be decorative pieces.
ā¢ Product:
5x Chopstick
5x Spoon
1x Shamoji (Rice Paddle)
1x Gift Box
Product Care
ā¢ Do Not put in oven or under direct fire/heat
ā¢ May crack when subject to extreme temperature differential
ā¢ Hand clean with soft cloth and mild chemicals only
ā¢ Item is fragile, avoid dropping
Shipping
At AYAKAS, weāre committed to delivering your order quickly, securely, and efficiently. Below youāll find all the details about our shipping process.
šŗšø Shipping Within the United States
We currently ship exclusively within the United States, including all 50 states, Alaska, and Hawaii.
š Shipping Options & Rates
Standard Shipping (5ā12 business days)
- $8.00 flat rate for orders under $49
- FreeĀ for orders $49 and above
Express Shipping (4ā8 business days)
- $15.00 flat rate
Priority Shipping (3ā5 business days)
- $20.00 flat rate
Express and Priority shipping options are available at checkout for eligible products and destinations.
š Order Processing Time
- All orders are processed withinĀ 2ā3 business daysĀ after purchase.
- Orders placed onĀ weekends or public holidaysĀ will be processed on theĀ next business day.
š¦ Order Tracking
Once your order is shipped, weāll send you an email with aĀ tracking number.
Didnāt receive it? Please check yourĀ spam/junk folderĀ orĀ contact usĀ directly.
ā Important Information
- WeĀ do not ship internationally.
- We doĀ not ship on weekends or public holidays.
- Delivery times areĀ estimatesĀ and may vary due to weather, carrier delays, or other external factors.
- AYAKAS is not responsible for delays caused by USPS, UPS, or other carriers.
š Need Help?
If you have any questions about shipping or tracking your order, feel free to contact us:
Email:Ā shop@ayakas.com
Phone:Ā +1 272 892 3186
Address:Ā 292 Meridian Ave, Scranton, PA 18504, USA
Support Hours:Ā Monday ā Friday, 9:00 AM ā 5:00 PM
Return, Refund & Exchanges
At AYAKAS, your satisfaction is our priority. If you're not fully happy with your purchase, we offer aĀ 7-day return and refund policyĀ from the date of delivery.
Conditions for Returns
- Return requests must be submittedĀ within 7 daysĀ of receiving your order.
- Items must beĀ unused, in theirĀ original packaging, and inĀ resalable conditionĀ (no scratches, wear, or modifications).
- ReturnsĀ without prior authorizationĀ will not be accepted.
- You must use aĀ trackable shipping methodĀ when returning items.
- āĀ Do not return items to the sender's address on the packageĀ ā we will provide the correct return address via email after approval.
Non-Returnable Items
- Used items or items sent as replacements/exchanges are not eligible for return.
- Gift cardsĀ are non-refundable.
How to Request a Return
Step 1: Contact Us
Email us atĀ shop@ayakas.comĀ with yourĀ order numberĀ and reason for return.
We will confirm your eligibility and provide further instructions.
Step 2: Ship the Product
Once approved, ship the product withinĀ 3 business daysĀ using a method that includesĀ tracking and signature.
Step 3: Inspection and Refund
After receiving your return, we will inspect it withinĀ 3ā5 business days.
If approved, your refund will be issued to theĀ original payment method.
Refund Details
- Refunds are processed withinĀ 3ā5 business daysĀ after approval.
- Original shipping costs areĀ non-refundable, even if you received free or discounted shipping.
Undeliverable Packages
If your order is returned to us due to anĀ incorrect address,Ā failed delivery, orĀ refused receipt, you will be responsible forĀ reshipping fees.
We do not offer refunds for undeliverable packages.
Refunds for Gift Card Purchases
If you paid with a gift card, the refund will be issued back to theĀ original gift card.
If you've lost access to the card, contact us for assistance.
Please note that gift cards areĀ non-refundable.
Questions?
We're here to help.
š§Ā Email:Ā shop@ayakas.com
šĀ Phone:Ā +1 272 892 3186
šĀ Address:Ā 292 Meridian Ave, Scranton, PA 18504, USA
šĀ Support Hours:Ā Monday ā Friday, 9:00 AM ā 5:00 PM
Payment policy
Dear customer,
We understand how important it is to keep your personal and payment information secure. Thatās why our website is protected with SSL encryption, ensuring that your card details remain confidential and safe during the entire checkout process.
We currently accept payments through Stripe and PayPal, offering you secure and flexible payment options. You can pay using most major credit or debit cards via these services.
Accepted Payment Methods:
-
Visa
-
Mastercard
-
American Express (AMEX)
-
Discover
-
Diners Club
-
PayPal
If you encounter any issues while trying to complete your payment, please donāt hesitate to contact us ā weāre happy to assist you.
š§ Email: shop@ayakas.com
š Phone: +1 272 892 3186
š Address: 292 Meridian Ave, Scranton, PA 18504, USA
Your privacy and satisfaction are our top priorities.
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First cuts
The base design is cut to about three-quarters of the final width and depth. The surface of the glass is cut using a sand paste-coated metal disc rotating at high speed. Generally, emery powder with many abrasive particles is used to create the sand paste. The clear pattern border lines and the irregular patterns are cut little by little. The balance between the thickness and depth of the cut lines relies upon the artisan's years of experience, as there are no detailed sketches.
Adjustments
The patterns cut in the second stage are adjusted, and the surface is smoothly polished in this process. A whetstone disc, natural or artificial, is used to cut delicate patterns which cannot be created with the metal disc used in the prior process. This is the last cutting stage to complete the designs, so careful work is required not to leave any powder residue and to ensure a brilliant finish.
Polishing
This is the final stage of production, and it is usually carried out on soda-lime glass (most prevalent type of glass). The opaque surface left by the third stage is returned once more to its original transparent state, with the attractive shine and sparkle typical of Edo kiriko. Chemical processing with hydrofluoric acid is also applied for high-class crystal glass. Depending on the piece, a variety of different polishing discs are used, such as paulownia wood discs, willow wood discs, hair brush discs, and belt discs. The final work is polished by applying water and polishing powders to obtain a glittering finish, while fine sections are polished with a cloth or a brush. To complete the final polishing, a cloth buffing disc is used to bring out the sparkle and shine of the cut glass.